are currently facing perhaps the greatest business, financial and social
challenges on a global level that may change our future daily routines.
the moment, when everything stops working and closes temporarily, we want to
inform you that our office is still open until our competent institutions
(Croatian Dental Chamber and the Ministry of Health) decide otherwise. Also, we
must mention that due to the current situation, guidelines have been set for us
that we must strictly adhere to, and for this reason, we convey them to you in
order to be informed.
must reduce the number of patients and their companions in the waiting room; no
one should be in the waiting room for longer than 5 minutes, and we hereby
request that your accompanied husband, wife, mother, father, or son wait outside the practice on the park bench.
order to reduce the number of patients in the doctor’s office, we are only able
to receive EMERGENCY CASES. Thank you for your understanding and try to take
this seriously because ‘a quick check-up’, ‘a loose baby’s tooth’, or ‘something is too high or low’ is not considered an emergency. Responsible
behavior will protect loved ones, children and the elderly.
long as the situation allows us, we will be there for you, accept you and bring
a smile on your face. If a different situation arises, we will notify you
a dental institution that cares for your health, we need to reiterate (like all
health care institutions so far) that you prevent the spread of the disease by
regularly and thoroughly washing your hands, with detailed instructions in the gallery.
you have a fever or other symptoms of the disease, please do not come to the
practice because we would like to protect you. PLEASE be a responsible
individual and protect the rest of us and our staff.
we cannot avoid close contact with you if your tooth hurts and we need to
repair it, but you can avoid contact with others, so we will avoid handling you
on your arrival and departure. DON’T TAKE IT TO HEART. Some of the instructions
ensure clean and sterile rooms, we have always adhered to high standards that
may not have seemed relevant to you so far, but this time we will repeat them
to you and make you aware of what is being done before your arrival and after your departure:
apply the highest standards of equipment sterilization
disinfect the premises within the practice
conduct regular internal education on the disease and keep the space sterile
supply the necessary disposable protective and disinfection equipment for
everyone’s maximum safety.
delay the ordering of patients from crisis areas and those at risk of the
the last item, we are obliged to tell you the truthful information about the
virus: We stopped working with patients from Italy two years ago, and we are
sure that some of our long-standing patients knew to run into them in the
office and waiting rooms before the end of their appointment.
from other European and world countries experience the same problems, and it
was decided that all patients from the currently 54 listed countries wishing to
enter Croatia were obliged to go to self-isolation for 14 days at their own
expense. This would greatly complicate their stay in Zagreb, so we delayed all
patients who were planning on coming to our practice in March and April. While
some themselves became aware of the situation in the world and canceled their
arrival until the global situation subsided.
think this is important to emphasize in order to provide you with calmness and
safety, but we also ask you if you forgot to tell someone that you have been
skiing within the past two weeks to decide to stay home.
for your own sake and to reduce the number of calls to our practice, the
competent institutions previously mentioned have not communicated this to you,
but we will: maintain your oral hygiene at least twice a day, brush your teeth
thoroughly as direct by your dentist and use floss to remove leftover food
between your teeth to prevent inflamed gums.
that this global epidemic will end as soon as possible and return to a normal
routine without buying too much toilet paper. Until then, and our full-time
drive, we want you to continue to laugh with all your heart and look out for
your loved ones, #beresponislbe and #stayhome as much as possible.